Help Center
Identity verification
What IDs are accepted?
Updated October 12, 2026
We accept one valid government-issued photo ID:
- Philippine passport
- Driver's licence
- UMID
- Postal ID
- Another government-issued photo ID
What to upload on /verification:
- The front and back of the ID
- A selfie holding the same ID
- Proof of address (and a lease agreement, if you have one)
File rules: PDF, JPG or PNG, up to 15 MB each. Photos must be clear, uncropped and readable.
Enter your legal name exactly as it appears on the ID, and make sure your address matches your proof of address. Expired IDs may be sent back with a request to resubmit.
Need more help? Contact support.
